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Here at Exclusive Strata Management, we aim to be the employer of choice in the strata and community management sector in Western Australia.
Whilst we are a relatively small organisation, the diversity of our team of strata management professionals is something that we are very proud of and we believe is one of the main factors that has enabled us to become not only Western Australia’s largest dedicated strata management company but arguably WA’s market leader.
Each week our strata managers attend internal training programs delivered by in-house specialists and external consultants to ensure that they gain and maintain the level of knowledge required to provide the superior strata management services demanded by our clients. The courses are backed by Strata Community Australia (WA), who are the peak industry body for employees and organisations working in the strata management services sector.
With a total permanent team of 35, we currently employ 15 strata managers with dedicated strata portfolios and 3 strata managers who substitute during periods of absence. Regardless of background, prior experience or qualifications, all of our strata managers are required to undertake ESM’s internal training program.
Our strata managers are supported by a team of experienced and professional administration and financial personnel who also undergo internal training to ensure they are fully aware of their responsibility in delivering industry leading services that comply with the requirements of the Strata Titles Act.
At Exclusive Strata Management we consider all feedback from our clients as an opportunity to improve our business, that is why we have recently appointed a Client Relationship Manager to assist with this critical aspect of our business.
The team is led by Jake Kneebone, one of WA’s leading experts in the strata community, who has been actively involved in the industry for more than 25 years. Backed by years of experience in strata management services, Exclusive Strata Management are here to make sure that the entire strata process for your property is made easy.